Accessibility and Privacy
Accessibility Statement
We are committed to the accessibility of our website for all persons, including people with disabilities. In furtherance of our commitment, we proactively work to align our website with the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) to support the use of assistive technologies and provide accessible content.
If you encounter any accessibility issues while visiting our website, need accessible services and information, or have suggestions for improvement, we encourage you to contact us at support@venturerentalsapts.com or (704) 215-6036 (711) TTY.
Privacy Policy
Venture Rentals (“we,” “us,” or “our”) is committed to protecting the privacy of our residents, applicants, and website visitors. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us, including when you communicate with us through SMS using our Zoom Phone number.
Information We Collect
We may collect basic contact information such as your name, phone number, email address, and any details you voluntarily provide when you submit a rental inquiry, maintenance request, or contact us through SMS or our website.
How We Use Your Information
We use the information you provide solely for property-management purposes, including:
- Responding to rental inquiries
- Coordinating maintenance and repairs
- Sending appointment confirmations
- Communicating time-sensitive property updates
- Providing customer service related to your tenancy
No Selling or Sharing of Personal Information
We do not sell, share, or disclose your personal information—including phone numbers—to any third parties or affiliates for marketing, advertising, or lead-generation purpose
We only share information when required to provide essential property-management services (e.g., scheduling vendors for maintenance) or when required by law.
SMS Communication
If you text our property-management number, your message is used only to respond to your request or question. SMS communication is strictly transactional and operational, never promotional.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or misuse.
Your Choices
You may request to update or delete your information by contacting us at any time. You may also opt out of SMS communication by replying STOP.
